Bank Branch Service Associate — Customer Care & Compliance

RCBC; New Lucena; On-site; PHP 180,000 - 260,000; Full time

Job summary

RCBC is seeking a customer-focused professional to provide competent, timely and error-free over-the-counter services to customers in the Bank's Business Center.

You will ensure compliance with BSP/AMLA regulations and internal policies, recognize risk areas and apply bank procedures consistently to mitigate risks; you will support business objectives through excellent service delivery, engage with clients, and maintain organized administrative functions to sustain branch performance.

Job description

RCBC is seeking a customer-focused professional to provide competent, timely and error-free over-the-counter services to customers in the Bank's Business Center.

You will ensure compliance with BSP/AMLA regulations and internal policies, recognize risk areas and apply bank procedures consistently to mitigate risks.

You will support business objectives through excellent service delivery, engage with clients, and maintain organized administrative functions to sustain branch performance.