Banking Service Associate - Compliance & Service (Makati)

RCBC; Philippines; On-site; PHP 167,000 - 391,000; Full time

Job summary

RCBC in the Philippines is seeking a reliable candidate to fill in as absentee Service Manager, Service Officer, or Service Associate in the absence of regular staff. You will support compliance with BSP/AML regulations and uphold branch procedures while delivering excellent customer service.

Willingness to be assigned to multiple branches within the area, especially Makati, and a 4-year degree in business or related field are required. Banking experience in sales is a plus.

Qualifications

• 4-year college degree or higher in business or service field.
• Strong knowledge of bank policies and branch operations.
• Customer-focused with sales experience in banking (advantage).

Responsibilities

• Serve as absentee Service Manager/Officer/Associate in their absence.
• Assist in compliance reviews on case-by-case basis as assigned by Regional Service Head.
• Perform ad hoc tasks such as special investigations, account reconciliation, ATM duties as assigned.
• Ensure BC transactions are processed within set limits and approvals per policies and Operations Manual.

Skills

Customer service

Regulatory compliance

Banking operations

Attention to detail

Education

Bachelor's degree in Business or related field

Job description

RCBC in the Philippines is seeking a reliable candidate to fill in as absentee Service Manager, Service Officer, or Service Associate in the absence of regular staff. You will support compliance with BSP/AML regulations and uphold branch procedures while delivering excellent customer service.

Willingness to be assigned to multiple branches within the area, especially Makati, and a 4-year degree in business or related field are required. Banking experience in sales is a plus.