Customer-Centric Bank Teller & Service Associate

RCBC; Lapu-lapu; On-site; PHP 201,000 - 312,000; Full time

Job summary

RCBC in the Philippines seeks a customer-focused team member to provide competent, timely, and error-free over-the-counter services in the Business Center. You will uphold BSP/AMLA rules and internal policies while ensuring accurate transactions.

You will help manage risk, support branch objectives through superior service, and be willing to be assigned to locations such as Katipunan, Visayas Ave., Diliman, Anonas, Timog Ave., Aurora Blvd.

Qualifications

• Over-the-counter services experience preferred.
• Ability to comply with BSP/AMLA regulations.
• Capable of risk identification and mitigation.
• Strong service focus and accuracy.

Responsibilities

• Provide timely, error-free over-the-counter services.
• Ensure compliance with internal policies and external regulations.
• Identify risk areas and mitigate risks.
• Support branch objectives through excellent customer service.
• Willing to be assigned to multiple branch locations.

Skills

Customer service

Regulatory compliance

Risk awareness

Time management

Empathy

Education

Bachelor's degree

Job description

RCBC in the Philippines seeks a customer-focused team member to provide competent, timely, and error-free over-the-counter services in the Business Center. You will uphold BSP/AMLA rules and internal policies while ensuring accurate transactions.

You will help manage risk, support branch objectives through superior service, and be willing to be assigned to locations such as Katipunan, Visayas Ave., Diliman, Anonas, Timog Ave., Aurora Blvd.