Banking & Financial Services Support Specialist

Cognizant Softvision, LLC; Taguig; In loco; PHP 391.000 - 580.000; Tempo pieno

Descrizione del lavoro

Cognizant is seeking a Financial Operations Associate in Taguig to assist customers, clients, or internal stakeholders with inquiries involving banking, lending, mortgage, accounting, or financial services processes. You will perform account research, data verification, reconciliation, and documentation.

You will manage cases and transactions across systems, identify discrepancies, and contribute to process improvements while maintaining quality, productivity, and service excellence.

Competenze

• SHS graduate mandated.
• At least 1 year of relevant experience.
• Excellent written and oral communication skills.

Mansioni

• Assist customers, clients, or internal stakeholders with inquiries involving banking, lending, mortgage, accounting, or financial services processes.
• Perform account research, data verification, reconciliation, and documentation in accordance with established procedures and compliance requirements.
• Manage cases, requests, or transactions through various systems while ensuring timely resolution and service excellence.
• Identify discrepancies, elevate complex issues when necessary, and contribute to process improvement initiatives.
• Maintain high standards of quality, productivity, and customer service while working in a fast-paced financial operations environment.

Conoscenze

Communication skills

Formazione

High School Graduate

Descrizione del lavoro

Cognizant is seeking a Financial Operations Associate in Taguig to assist customers, clients, or internal stakeholders with inquiries involving banking, lending, mortgage, accounting, or financial services processes. You will perform account research, data verification, reconciliation, and documentation.

You will manage cases and transactions across systems, identify discrepancies, and contribute to process improvements while maintaining quality, productivity, and service excellence.