Financial Services Support Specialist – Growth & Impact

Cognizant Technology Solutions Philippines Inc.; Taguig; On-site; PHP 312,000 - 469,000; Full time

Job summary

Cognizant Technology Solutions Philippines Inc. is hiring for a financial operations role in Taguig.

You will assist customers with inquiries across banking, lending, mortgage and related processes, perform data verification and research, and manage cases across systems to ensure timely resolution. The position requires at least 1 year of relevant experience and strong written and oral communication skills, with willingness to work on shifting schedules in Taguig.

Qualifications

• At least SHS graduate.
• 1 year of relevant experience required.
• Excellent written and verbal communication skills.

Responsibilities

• Assist customers with inquiries involving banking, lending, mortgage or financial services processes.
• Perform account research, data verification, reconciliation, and documentation per procedures.
• Manage cases or transactions through systems, ensuring timely resolution and service quality.
• Identify discrepancies and escalate complex issues when needed.
• Maintain high standards of quality, productivity and customer service in a fast-paced setting.

Skills

Communication skills

Education

SHS graduate

Job description

Cognizant Technology Solutions Philippines Inc. is hiring for a financial operations role in Taguig.

You will assist customers with inquiries across banking, lending, mortgage and related processes, perform data verification and research, and manage cases across systems to ensure timely resolution. The position requires at least 1 year of relevant experience and strong written and oral communication skills, with willingness to work on shifting schedules in Taguig.