Financial Services Support Specialist: Grow & Thrive

Cognizant Technology Solutions Philippines Inc.; Taguig; Vor Ort; PHP 201.000 - 312.000; Vollzeit

Benefits dieser Stelle

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Zusammenfassung

Cognizant Technology Solutions Philippines Inc. is seeking professionals for financial services processes in Taguig. Responsibilities include assisting customers and internal stakeholders on banking, lending, mortgage, and accounting inquiries, with emphasis on accuracy and compliance.

Ideal candidates have at least 1 year of relevant experience and strong written and verbal communication skills. Willingness to work shifting schedules in Taguig is required.

Qualifikationen

• Minimum SHS graduate
• At least 1 year of relevant experience
• Excellent written and oral communication skills
• Willing to work on shifting schedules in Taguig
• Experience in financial services or related fields preferred

Aufgaben

• Assist customers, clients, or internal stakeholders with inquiries involving banking, lending, mortgage, accounting, or financial services processes.
• Perform account research, data verification, reconciliation, and documentation in accordance with procedures and compliance requirements.
• Manage cases, requests, or transactions through various systems while ensuring timely resolution and service excellence.
• Identify discrepancies, escalate complex issues when necessary, and contribute to process improvement initiatives.
• Maintain high standards of quality, productivity, and customer service in a fast-paced financial operations environment.

Kenntnisse

Excellent written and oral comms

Ausbildung

SHS graduate

Jobbeschreibung

Cognizant Technology Solutions Philippines Inc. is seeking professionals for financial services processes in Taguig. Responsibilities include assisting customers and internal stakeholders on banking, lending, mortgage, and accounting inquiries, with emphasis on accuracy and compliance.

Ideal candidates have at least 1 year of relevant experience and strong written and verbal communication skills. Willingness to work shifting schedules in Taguig is required.