Banking Customer Relations Associate - Training & Growth

China Bank Group; Cabuyao; On-site; PHP 167,000 - 279,000; Full time

Job summary

China Bank Group in the Philippines is hiring a Customer Relations Assistant (CRA) to help clients open and close accounts, guide them through savings and investment products, and ensure all documentation is properly completed.

You will report onsite in Cabuyao, Laguna, undertake day-to-day financial transactions with accuracy, support deposits and withdrawals, and deliver excellent customer service while building strong client relationships. Fresh graduates are welcome to apply.

Qualifications

• Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent
• Fresh graduates are encouraged to apply
• Strong communication and interpersonal skills
• Willingness to report onsite

Responsibilities

• Handle day-to-day financial transactions with accuracy and professionalism
• Assist clients with deposits, withdrawals, bills, and loan payments
• Open and close accounts while ensuring compliance with standard operating procedures
• Provide clear guidance on savings and investment products
• Deliver excellent customer service and build strong client relationships

Skills

Communication skills

Education

Bachelor’s degree in Finance/Accountancy/Banking/Business Administration/Management

Job description

China Bank Group in the Philippines is hiring a Customer Relations Assistant (CRA) to help clients open and close accounts, guide them through savings and investment products, and ensure all documentation is properly completed.

You will report onsite in Cabuyao, Laguna, undertake day-to-day financial transactions with accuracy, support deposits and withdrawals, and deliver excellent customer service while building strong client relationships. Fresh graduates are welcome to apply.