Banking Client Relations Associate - Growth & Service

China Bank Group; Bacoor; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Hands-on training

Career growth

Teamwork culture

Job summary

China Bank Group is seeking a Customer Relations Assistant at the SM City Bacoor Branch to help clients open and close accounts, guide them through savings and investment options, and ensure all documents are properly completed. The role requires reporting on-site and delivering excellent customer service.

The position offers hands-on training, opportunities for growth in banking, and a culture focused on teamwork, integrity, and client satisfaction.

Qualifications

• Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent.
• Fresh graduates are encouraged to apply.
• Strong communication and interpersonal skills.
• Willingness to report onsite.

Responsibilities

• Handle day-to-day financial transactions with accuracy and professionalism
• Assist clients with deposits, withdrawals, bills, and loan payments
• Open and close accounts while ensuring compliance with standard operating procedures
• Provide clear guidance on savings and investment products
• Deliver excellent customer service and build strong client relationships

Skills

Customer service

Interpersonal skills

Compliance awareness

Education

Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent

Job description

China Bank Group is seeking a Customer Relations Assistant at the SM City Bacoor Branch to help clients open and close accounts, guide them through savings and investment options, and ensure all documents are properly completed. The role requires reporting on-site and delivering excellent customer service.

The position offers hands-on training, opportunities for growth in banking, and a culture focused on teamwork, integrity, and client satisfaction.