Banking Customer Care Specialist - Flexible Hours

Recruitify_HR; Quezon City; Vor Ort; PHP 201.000 - 312.000; Vollzeit

Zusammenfassung

Recruitify_HR is seeking a Customer Service Associate in the Philippines to respond to inquiries about banking products and services, assist in resolving complaints, educate customers on account options, and maintain accurate records of interactions.

You will collaborate with the team to improve service efficiency, handle multiple tasks and maintain a friendly, patient attitude, including evenings or weekends if needed.

Qualifikationen

• High School Diploma or equivalent.
• 1–3 years of customer service or banking experience.
• Excellent communication, problem-solving, and a customer-oriented attitude.
• Ability to handle multiple tasks and prioritize effectively.
• Friendly, patient, and able to work under pressure.

Aufgaben

• Respond to customer inquiries regarding banking products and services.
• Provide assistance in resolving customer complaints and issues efficiently.
• Educate customers on financial services and help them understand their account options.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance customer satisfaction and service efficiency.

Kenntnisse

Communication

Problem solving

Customer orientation

Ausbildung

High School Diploma

Jobbeschreibung

Recruitify_HR is seeking a Customer Service Associate in the Philippines to respond to inquiries about banking products and services, assist in resolving complaints, educate customers on account options, and maintain accurate records of interactions.

You will collaborate with the team to improve service efficiency, handle multiple tasks and maintain a friendly, patient attitude, including evenings or weekends if needed.