Banking Customer Care Specialist — Flexible Hours

Recruitify_HR; Cebu City; Sur place; PHP 180 000 - 240 000; Plein temps

Résumé du poste

Recruitify_HR is seeking a customer service professional in Cebu City to respond to inquiries about banking products and services, and to educate customers on financial options. The role emphasizes resolving issues, maintaining records, and collaborating with teammates to improve service quality.

The ideal candidate has 1–3 years in customer service or banking, excellent communication, and a customer-focused attitude. Flexible scheduling including evenings or weekends may be required.

Qualifications

• High School diploma or equivalent.
• 1–3 years of experience in customer service or banking.
• Strong communication and problem-solving skills.
• Customer-oriented attitude and ability to multitask.

Responsabilités

• Respond to customer inquiries regarding banking products and services.
• Assist in resolving customer complaints and issues efficiently.
• Educate customers on financial services and account options.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance customer satisfaction and service efficiency.

Connaissances

Excellent communication skills

Problem-solving abilities

Customer-oriented attitude

Formation

High School Diploma

Description du poste

Recruitify_HR is seeking a customer service professional in Cebu City to respond to inquiries about banking products and services, and to educate customers on financial options. The role emphasizes resolving issues, maintaining records, and collaborating with teammates to improve service quality.

The ideal candidate has 1–3 years in customer service or banking, excellent communication, and a customer-focused attitude. Flexible scheduling including evenings or weekends may be required.