Banking Center Service Specialist — Pasig

RCBC; Pasig; On-site; PHP 220,000 - 320,000; Full time

Job summary

RCBC is seeking a responsible individual to provide accurate, timely over-the-counter services at the Pasig Business Center. You will ensure compliance with BSP/AMLA regulations and internal policies while supporting branch objectives and safeguarding client transactions.

As part of the team, you will maintain high service standards, engage with clients professionally, and contribute to process improvements. Fresh graduates are welcome to apply for this entry-level role in Pasig.

Qualifications

• Must have completed a 4-year course.
• Fresh graduates are welcome to apply.
• Capable to handle complexity, make efficient decisions, and manage time effectively.
• Has monitoring skills and security awareness.

Responsibilities

• Ensure efficiency in line with the Business Center's service standards (e.g., wait times, accuracy).
• Support process improvements and technology implementation across branch systems per bank policies.
• Engage with the branch's clients to provide excellent customer service and experience.
• Perform administrative functions diligently and systematically.

Skills

Customer service

Over-the-counter transactions

Regulatory compliance

Attention to detail

Communication skills

Education

4-year course

Job description

RCBC is seeking a responsible individual to provide accurate, timely over-the-counter services at the Pasig Business Center. You will ensure compliance with BSP/AMLA regulations and internal policies while supporting branch objectives and safeguarding client transactions.

As part of the team, you will maintain high service standards, engage with clients professionally, and contribute to process improvements. Fresh graduates are welcome to apply for this entry-level role in Pasig.