Branch Client Services Specialist

RCBC; New Lucena; On-site; PHP 180,000 - 260,000; Full time

Job summary

RCBC is seeking a customer-focused professional to provide competent, timely and error-free over-the-counter services to customers in the Bank's Business Center.

You will ensure compliance with BSP/AMLA regulations and internal policies, recognize risk areas and apply bank procedures consistently to mitigate risks; you will support business objectives through excellent service delivery, engage with clients, and maintain organized administrative functions to sustain branch performance.

Job description

RCBC is seeking a customer-focused professional to provide competent, timely and error-free over-the-counter services to customers in the Bank's Business Center.

You will ensure compliance with BSP/AMLA regulations and internal policies, recognize risk areas and apply bank procedures consistently to mitigate risks; you will support business objectives through excellent service delivery, engage with clients, and maintain organized administrative functions to sustain branch performance.