B2C Telemarketer – Business to Consumer

GetMEDS Philippines Inc.; Las Piñas; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

HMO With 2 Dependents

10 Vacation Leave (VL)

10 Sick Leave (SL)

1-Hour Morning Meditation

1-Hour Afternoon Meditation

Monthly Company Events

Fully Company-Sponsored International

Competitive Salary

High Incentive Opportunities

Career Growth Opportunities

Paid Product and Sales Training

Job summary

GetMEDS Philippines Inc. is seeking a B2C Telesales Representative to engage patients and customers via phone and digital channels, converting inquiries into sales and processing orders. You will build strong relationships and drive product recommendations while meeting targets.

The role emphasizes outbound calls, cross-functional collaboration, and maintaining accurate records of sales activities and customer interactions in a fast-paced healthcare/e-commerce environment.

Qualifications

• Bachelor’s degree in any field is preferred.
• Experience in telesales, telemarketing, B2C sales, customer service, or related roles is an advantage.
• Experience in healthcare, pharmaceutical, medical, or e-commerce sales is a plus.

Responsibilities

• Conduct outbound calls to existing and potential patients and customers.
• Respond to customer inquiries through phone, chat, and other communication channels.
• Promote and sell appropriate company products to patients and customers.
• Convert leads, inquiries, and customer interactions into successful sales.
• Understand customer needs and recommend suitable products based on approved company information.
• Follow up with customers regarding inquiries, orders, and potential purchases.
• Process and coordinate customer orders accurately and efficiently.
• Maintain updated records of customer interactions, sales activities, and follow-ups.
• Achieve assigned sales, call, conversion, and customer engagement targets.
• Provide professional and courteous customer service throughout the sales process.
• Coordinate with fulfillment, operations, and other internal teams to ensure smooth order processing.
• Handle customer concerns and elevate issues to the appropriate team when necessary.
• Maintain confidentiality of customer and patient information.
• Participate in sales training, team meetings, and company activities.
• Perform other sales-related duties as assigned by management.

Skills

B2C Telesales

Patient Engagement

Customer Service

Sales Conversion

Lead Generation

Order Processing

CRM Management

Sales Target Achievement

Communication Skills

Negotiation & Persuasion

Follow-up Management

Time Management

Education

Bachelor’s degree (any field)

Tools

Microsoft Office

Google Workspace

CRM

Job description

B2C Telemarketer – Business to ConsumerJob Details

Location: BF Resort Village, Las Piñas City
Schedule: Monday to Saturday
Working Hours: 7:00 AM – 4:00 PM

Job Summary

The B2C Telesales Representative is responsible for engaging directly with patients and customers through telephone and digital communication channels. The role focuses on converting inquiries and leads into sales, assisting patients with their product needs, processing orders, and maintaining strong customer relationships.

Key Responsibilities

• Conduct outbound calls to existing and potential patients and customers.

• Respond to customer inquiries through phone, chat, and other communication channels.

• Promote and sell appropriate company products to patients and customers.

• Convert leads, inquiries, and customer interactions into successful sales.

• Understand customer needs and recommend suitable products based on approved company information.

• Follow up with customers regarding inquiries, orders, and potential purchases.

• Process and coordinate customer orders accurately and efficiently.

• Maintain updated records of customer interactions, sales activities, and follow-ups.

• Achieve assigned sales, call, conversion, and customer engagement targets.

• Provide professional and courteous customer service throughout the sales process.

• Coordinate with fulfillment, operations, and other internal teams to ensure smooth order processing.

• Handle customer concerns and elevate issues to the appropriate team when necessary.

• Maintain confidentiality of customer and patient information.

• Participate in sales training, team meetings, and company activities.

• Perform other sales-related duties as assigned by management.

Qualifications

• Bachelor’s degree in any field is preferred.

• Experience in telesales, telemarketing, B2C sales, customer service, or related roles is an advantage.

• Experience in healthcare, pharmaceutical, medical, or e-commerce sales is a plus.

• Excellent verbal and written communication skills.

• Confident and comfortable speaking with customers and patients.

• Strong sales, negotiation, and persuasion skills.

• Customer-focused with a positive and professional attitude.

• Results-oriented and comfortable working with sales targets.

• Good organizational and follow-up skills.

• Proficient in Microsoft Office, Google Workspace, CRM, and communication tools.

• Willing to undergo product and sales training.

Key Skills

• B2C Telesales

• Patient Engagement

• Customer Service

• Sales Conversion

• Lead Generation

• Order Processing

• Customer Relationship Management

• Sales Target Achievement

• Communication Skills

• Negotiation & Persuasion

• Follow-up Management

• CRM Management

• Problem Solving

• Time Management

What We Offer

• HMO With 2 Dependents

• 10 Vacation Leave (VL)

• 10 Sick Leave (SL)

• 1-Hour Morning Meditation

• 1-Hour Afternoon Meditation

• Monthly Company Events

• Fully Company-Sponsored International Trips

• Competitive Salary

• High Incentive Opportunities

• Career Growth Opportunities

• Paid Product and Sales Training