B2B Post Sales

Tech Sales Jobs; Makati; Vor Ort; PHP 360.000 - 480.000; Vollzeit

Zusammenfassung

Tech Sales Jobs is seeking a B2B Post Sales professional in Makati to manage renewals and services with a focus on achieving revenue quotas. The role involves outbound communications, accurate forecasting, and using CRM tools to drive customer success.

The candidate should have 2+ years in customer service or sales, experience with high-volume calling, and the ability to work with Salesforce CRM. This is a full-time on-site position based in Makati.

Qualifikationen

• 2+ years in customer service or sales.
• Proven track record of meeting personal and team quotas.
• Experience handling high-volume calls.
• Ability to learn new technology and data tools.
• Strong problem-solving skills.
• Proficient in MS Office programs.
• Experience with Salesforce.com or similar CRM.
• Willingness to work from home when needed.

Aufgaben

• Sell renewals/services within a dedicated territory to hit revenue quotas.
• Provide accurate weekly/monthly/quarterly forecasts.
• Demonstrate product knowledge and understand services to assess client needs.
• Address customer concerns to improve satisfaction and usage.
• Manage competitive pressures and objections to retain or win customers.
• Handle a high volume of outbound calls and emails daily.
• Collaborate with team/management to deliver a professional customer experience.
• Maintain CRM data for all client interactions.
• Lead qualification, lead conversion, health checks, and contract renewals as needed.

Kenntnisse

Customer Service

Sales Experience

Quota Attainment

High-Volume Calling

MS Office

Salesforce CRM

Work from Home Availability

Tools

Salesforce

Jobbeschreibung

B2B Post Sales

Location: PHL Makati City - SLC

Time Type: Full time

Job Description

Job Title: B2B Post Sales

You Have:

• 2+ years of experience working in a customer service or sales capacity
• Prior success in achievement of personal and team sales quota/goals
• Experience in high-volume calling
• Experience learning new technology and data
• Problem solving skills
• Excellent knowledge of MS Office programs
• Experience working with Salesforce.com or similar CRM
• Experience or willingness to work from home

You will:

• Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities.
• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.

Language Requirements:

Time Type: Full time

Location: PHL Makati City - SLC