B2B Collections & AR Specialist

TP; Taguig; On-site; PHP 300,000 - 420,000; Full time

Job summary

TP seeks a Collection Associate – B2B Accounts Receivable to manage customer portfolios and drive timely collections while maintaining strong relationships and supporting healthy cash flow. The role requires 2–5 years of experience and a Bachelor’s degree in Commerce/Finance/Accounting.

You will perform dunning, dispute coordination, and reconciliation activities, coordinating with Billing, Sales and Cash Application teams.

Qualifications

• Experience in AR, collections, or Order-to-Cash in a shared services setting
• Strong understanding of AR aging, dunning, and promise-to-pay management
• Proficiency with ERP systems (NetSuite/SAP/Oracle) and MS Office

Responsibilities

• Manage assigned customer portfolios and aging buckets to meet collection targets.
• Conduct collections via calls and emails and follow up on payment commitments.
• Coordinate with Billing, Sales, and Cash Application to resolve delays.
• Maintain accurate collection notes and account status updates.
• Support AP portal activities, invoice submissions, and PO-related issues.
• Escalate critical accounts per governance processes.

Skills

B2B collections

Account reconciliations

Dispute handling

Customer communication

English (CEFR C1)

Education

Bachelor's degree (Commerce / Finance / Accounting)

Tools

NetSuite

SAP

Oracle

Job description

TP seeks a Collection Associate – B2B Accounts Receivable to manage customer portfolios and drive timely collections while maintaining strong relationships and supporting healthy cash flow. The role requires 2–5 years of experience and a Bachelor’s degree in Commerce/Finance/Accounting.

You will perform dunning, dispute coordination, and reconciliation activities, coordinating with Billing, Sales and Cash Application teams.