B2B Accounts Receivable Collector – Cash Flow Focus

TP; Philippines; On-site; PHP 240,000 - 420,000; Full time

Job summary

TP is seeking a Collections Associate for B2B Accounts Receivable to manage assigned customer portfolios, drive timely collections, and support healthy cash flow.

You'll handle overdue invoices, dispute coordination, and maintain complete interaction history, while collaborating with Billing, Sales, and Cash Application teams. US shifts are required to support a global portfolio. Strong English communication and ERP exposure preferred.

Qualifications

• Experience in Accounts Receivable, B2B collections, or Order-to-Cash in a shared services environment.
• Strong understanding of AR aging, dunning, and promise-to-pay management.
• Experience with ERP systems (NetSuite/SAP/Oracle) and AR tools preferred.

Responsibilities

• Manage assigned customer portfolios and aging buckets to achieve collection targets.
• Conduct collections via calls and emails and follow up on payment commitments.
• Coordinate with Billing, Sales and Cash Application to resolve delays.
• Maintain accurate collection notes and customer interactions.
• Support AP portal activities, invoice submissions, and PO-related issues.
• Escalate critical accounts and disputes per governance processes.
• Meet productivity, quality, and SLA requirements while ensuring a positive customer experience.

Skills

B2B collections

AR aging

dispute handling

customer communication

English fluency CEFR C1

Education

Bachelor's degree in Commerce/Finance/Accounting

Tools

NetSuite

SAP

Oracle

MS Office

Job description

TP is seeking a Collections Associate for B2B Accounts Receivable to manage assigned customer portfolios, drive timely collections, and support healthy cash flow.

You'll handle overdue invoices, dispute coordination, and maintain complete interaction history, while collaborating with Billing, Sales, and Cash Application teams. US shifts are required to support a global portfolio. Strong English communication and ERP exposure preferred.