Associate, Merchant Business for Small Enterprises (Palawan)

RCBC Bankard Services Corporation

Philippines

On-site

PHP 279,000 - 446,000

Full time

8 days ago

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Job summary

RCBC Bankard Services Corporation in the Philippines seeks a Merchant Relations professional to manage NTB merchant affiliations for P2M/e-wallet and new product expansions. You will address merchant needs, support divisions and projects, and build a merchant portfolio.

You will conduct regular visits, review billing against targets, and prepare weekly and monthly analysis reports for leadership, including disaffiliation recommendations for underperforming or fraudulent merchants.

Qualifications

  • Graduate of any 4-year business course preferably Marketing.
  • Excellent written and oral communication skills.
  • Organized, amiable strong PR, flexible, articulate, able to handle pressure.

Responsibilities

  • Affiliation/disaffiliation of NTB merchants for P2M/e-wallet and new product expansion.
  • Service needs and concerns of assigned merchants.
  • Assist division, promotions, and projects.
  • Search and evaluate prospective merchants by building a portfolio.
  • Conduct regular merchant visits to address needs promptly.
  • Review billings against targets and prepare weekly/monthly reports.
  • Recommend disaffiliation of merchants based on performance/fraud.

Skills

Excellent communication
Organized
Public relations
Flexible
Able to work under pressure

Education

4-year business degree (Marketing preferred)

Job description

Job Purpose
  • Responsible for the affiliation/disaffiliation of New-to-bank (NTB) merchants for P2M/e-wallet and/or new product expansion in area of responsibility.

  • Responsible in servicing the needs and concerns of assigned merchants.

  • Provides assistance to the division, company promotions and projects.

  • Searches and evaluates prospective merchants for affiliation within the area of responsibility by building their own portfolio.

  • Conducts regular visitation to assigned merchants, ensuring all immediate needs and concerns of the merchants are addressed properly and promptly.

  • Reviews actual billings against targets and prepares weekly and monthly analysis reports for submission to the division and group head.

  • Recommends and undertakes disaffiliation of merchants (e.g. non billers, those who fail to meet billings requirements, fraud merchants, those who surcharges or as recommended by CCAP).

Job Requirements
  • Graduate of any 4-year business course preferably Marketing

  • Preferably with experience in the field of marketing and sales

  • Excellent written and oral communication skills

  • Organized, amiable strong PR, flexible, articulate, able to handle pressure

  • Willing to be assigned outside of NCR

Note: Hiring for various locations including South Luzon, North Luzon, Metro Manila, and Mindanao.

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