Associate, Trade Assurance (NCR)

RCBC Bankard Services Corporation; Pasig; On-site; PHP 360,000 - 600,000; Full time

Job summary

RCBC Bankard Services Corporation is seeking a results-driven Merchant Acquisition Specialist to visit merchants across Metro Manila, ensure POS terminals operate smoothly, and train staff on Card and QR payments.

You will build strong merchant relationships, meet sales targets, and assist with RCBC Installment events. A marketing-related degree and 2+ years in marketing/sales are preferred, with strong communication skills and independence.

Qualifications

• Graduate of any 4-year course (Marketing preferred).
• At least 2 years in marketing and sales.
• Excellent written and oral communication skills.
• Proven experience in merchant acquiring.
• Creative selling skills.
• Knowledge of payment processing solutions is a plus.

Responsibilities

• Conduct on-site merchant visits to ensure POS terminals operate optimally.
• Engage merchants and train store staff on Card and QR payment acceptance.
• Build and maintain strong merchant relationships to meet targets.
• Support marketing-related events and exhibits for RCBC Installment.
• Assess merchant needs and route issues to internal teams.
• Willing to be assigned in Metro Manila.

Skills

Excellent communication

Merchant relations

Face-to-face engagement

Sales target orientated

Independent worker

Education

4-year degree (Marketing preferred)

Job description

• Ensures excellent customer service and merchant rapport through regular face-to-face engagements and dedicated account support (or via call-outs/phone interactions when face-to-face visits cannot be conducted due to unforeseen circumstances).
• Ensures that Point-of-Sale (POS) terminals are working and operating at optimal efficiency during on-site visits.
• Responsible for direct merchant engagement to conduct store visits, verifies terminal operations, conducts orientations for Card and QR payment acceptance procedures, delivers official updates, and trains store staff.
• Responsible for achieving merchant activity targets, maintaining excellent customer rapport, ensuring proper merchandising displays, and fostering strong relationships to support merchant sales and operational efficiency.
• Assists and participates in any marketing-related events/exhibits related to RCBC Installment or special merchant events.
• Assesses merchant needs on-site and endorse technical, account, or financial concerns to the appropriate internal support channels.
• Will to be assigned in Metro Manila

Job Requirements

• Graduate of any 4-year course preferably Marketing
• With at least 2 years’ work experience in the field of marketing and sales
• With excellent written and oral communication skills
• Has proven experience in merchant acquiring business
• With creative selling skills
• Knowledge of payment processing solutions and merchant acquiring services is an advantage
• Able to meet sales targets and work independently