Associate, Merchant Business for Small Enterprises (Baguio)

RCBC Bankard Services Corporation; Tocmo; On-site; PHP 300,000 - 420,000; Full time

Job summary

RCBC Bankard Services Corporation in the Philippines seeks a Merchant Relations Officer to onboard and manage NTB merchants for P2M/e-wallet and new product expansions within the area.

You will visit merchants, address their needs, monitor billings, and prepare weekly/monthly analyses for the division, while supporting promotions and projects. Travel outside NCR is required.

Qualifications

• Graduate of any 4-year business course preferably Marketing.
• Preferably with experience in marketing and sales.
• Excellent written and oral communication skills.
• Organized, amiable, strong PR, flexible, articulate, able to handle pressure.
• Willing to be assigned outside of NCR.

Responsibilities

• Affiliates and disaffiliates NTB merchants for P2M/e-wallet expansion.
• Services the needs of assigned merchants.
• Supports the division, promotions, and projects.
• Searches and evaluates prospective merchants by building a portfolio.
• Conducts regular merchant visits to address needs.
• Reviews billings against targets and prepares weekly and monthly reports.
• Recommends disaffiliation of merchants when requirements are not met.

Skills

Marketing experience

Sales experience

Excellent communication

Organized

Strong PR

Education

4-year business degree, preferably Marketing

Job description

Job Purpose

• Responsible for the affiliation/disaffiliation of New-to-bank (NTB) merchants for P2M/e-wallet and/or new product expansion in area of responsibility.

• Responsible in servicing the needs and concerns of assigned merchants.

• Provides assistance to the division, company promotions and projects.

• Searches and evaluates prospective merchants for affiliation within the area of responsibility by building their own portfolio.

• Conducts regular visitation to assigned merchants, ensuring all immediate needs and concerns of the merchants are addressed properly and promptly.

• Reviews actual billings against targets and prepares weekly and monthly analysis reports for submission to the division and group head.

• Recommends and undertakes disaffiliation of merchants (e.g. non billers, those who fail to meet billings requirements, fraud merchants, those who surcharges or as recommended by CCAP).

Job Requirements

• Graduate of any 4-year business course preferably Marketing

• Preferably with experience in the field of marketing and sales

• Excellent written and oral communication skills

• Organized, amiable strong PR, flexible, articulate, able to handle pressure

• Willing to be assigned outside of NCR

Note: Hiring for various locations including South Luzon, North Luzon, Metro Manila, and Mindanao.