Associate IT Service Desk Open for Fresh Graduate

https:/jknetwork-jobs.com/; Quezon City; On-site; PHP 301,000 - 335,000; Full time

Benefits offered by this job

Sick Leave

Vacation Leave

Medical Insurance

HMO

Free Visa processing

Career Development

Multicultural Interaction

Other Allowances

Other benefits discussed during offer

Job summary

An IT Consulting company in the Philippines is seeking an Associate IT Service Desk to support international clients from Quezon City (Eton, Centris). The role involves handling tickets and resolving IT issues on site with a shifting schedule.

The position offers on-site work in Quezon City, with salary ranges from Php 27,000 to Php 30,000 gross and open negotiation. Early joiners are welcome to apply.

Qualifications

• 1+ year of experience in BPO or technical support.
• Experience in resolving tickets and troubleshooting hardware/software.
• Immediate start preferred.

Responsibilities

• Resolve support tickets for international clients.
• Troubleshoot hardware and software issues.
• Provide on-site IT support at Quezon City location.

Skills

Ticket resolution

Hardware troubleshooting

Software troubleshooting

BPO experience

Education

High school diploma or equivalent

Undergraduate

Job description

Job Description

COMPANY PROFILE: An IT Consulting company in the Philippines that supports international clients for IT, Network and Software support

Position: Associate IT Service Desk
Company Industry: IT/BPO Company
Work Location: Quezon City (Eton, Centris)
Salary: Php 27,000 gross- Php 30,000 gross (Open Negotiable)
Work Schedule: Shifting (Morning, Mid and Night Shift)
Work Set-up: Work On Site

BENEFITS

Sick Leave
Vacation Leave
Medical Insurance
HMO
Free Visa processing
Career Development
Multicultural Interaction
Other Allowances
Other benefits will be discussed during the job offer

Job Qualifications

JOB DETAILS
Undergraduate and high Highschool graduates are open to apply
With 1 year and above experience in BPO / Technical Account
Has experience in resolving tickets, troubleshooting hardware, software
Preferably, candidates can start ASAP
RECRUITMENT PROCESS (ONLINE PROCESS):

Paper Screening
Initial Interview online
Final / Technical Interview
Job Offer

This is for DIRECT HIRING