Assistant Branch Head

Northpoint Development Bank, Inc. (Laguna); Rosario; On-site; PHP 600,000 - 900,000; Full time

Job summary

Northpoint Development Bank, Inc. seeks a Branch Head to support branch leadership in sales, collections, and operations across the local territory. The role emphasizes target setting, policy education, and effective administration to drive performance.

Ideal candidates have supervisory experience in banking, a strong remedial accounts understanding, and a willingness to conduct fieldwork to generate leads and resolve customer issues promptly.

Qualifications

• College graduate in Business Management/Administration, Finance, or related field.
• With valid driver's license and willing to do field works.
• With experience in marketing, sales and collection from banking or financing Industry.
• With at least 1 year of supervisory experience in a banking or financing industry is required.
• With a strong understanding of remedial account process.
• Can start ASAP.

Responsibilities

• Assists the Branch Head in managing overall activities of the branch in terms of sales and collection management, target setting, policy education, and administration.
• Assumes the Branch operations leadership in the absent of the Branch Head.
• Assumes collection process in the area in the absence of Business Advisor.
• Assists the Branch Head identifying potential leads for each product/service offered by the company in the assigned geographical territory.
• Assists the Branch Head in conducting field-based activities to retain customers by anticipating needs and resolving issues and complaints.
• Assists the Branch Head in implementing approved sales strategies to ensure sales targets are achieved.
• Implement strategies to avoid overdue accounts.
• Implement strategies from remedial and recovery analysis to ensure collection.
• Facilitates resolution of questions, complaints and concerns raised by customers.
• Serve as point of contact in the absence of Branch Head/Administrative assistant for internal transactions.
• Performs other duties as directed by management.

Skills

Sales

Supervisory experience

Marketing

Remedial accounts

Field work

Education

College degree in Business/Finance or related field

Job description

Northpoint Development Bank, Inc., is a part of the continuously growing businesses of the Ongtenco Family operating in diverse industries; vehicle distributorship, real estate, education, and banking. We are currently seeking for Branch Head to join our operation team.

QUALIFICATIONS:

• College Graduate, preferably Business Management/Administration, Finance, or any related course.

• With valid driver's license and willing to do field works.

• With experience in marketing, sales and collection from banking or financing Industry.

• With at least 1 year of supervisory experience in a banking or financing industry is required.

• With a strong understanding of remedial account process.

• Can start ASAP.
  

JOB RESPONSIBILITIES:

• Assists the Branch Head in managing overall activities of the branch in terms of sales and collection management, target setting, policy education, and administration.

• Assumes the Branch operations leadership in the absent of the Branch Head.

• Assumes collection process in the area in the absence of Business Advisor.

• Assists the Branch Head identifying potential leads for each product and/or service that will be offered by the company in the assigned geographical territory.

• Assists the Branch Head in conducting field-based activities to retain customers by anticipating their needs and resolving issues and complaints in a manner that is satisfying, straightforward and fast.

• Assists the Branch Head in implementing the approved sales strategies/activities to ensure that the company's sales are achieved.

• Implement Strategies to avoid overdue accounts.

• Implement Strategies formed from an analysis of remedial and recovery account to ensure collection from these accounts.

• Facilitates satisfactory and expeditious resolution of all questions, complaints and concerns raised by the customer.

• Serve as point of contact in the absence of the Branch Head/Administrative assistant for internal transactions regarding Head office related functions.

• Performs other duties as directed by the management from time to time