assistant branch head

Joneco Tech Marketing Corp.; La Union; On-site; PHP 279,000 - 502,000; Full time

Job summary

A leading marketing company in the Philippines is seeking an Assistant Branch Head to assist in achieving profit and customer service goals. The ideal candidate will have a Bachelor's degree in Business and at least 2 years of relevant experience in sales or management. Responsibilities include overseeing store services, managing staffing, and ensuring branch performance standards. This role requires strong leadership, customer service skills, and proficiency in Microsoft Office applications. Salary is negotiable based on experience.

Qualifications

• Bachelor’s degree in a relevant field.
• At least 2 years of work experience in a business role.
• Proficient in Microsoft Office applications.
• Proficient in Word, Excel and PowerPoint.
• Excellent customer experience and problem-solving skills.
• Strong written and verbal communication skills.
• Knowledge of modern sales practices and ability to meet monthly sales quotas.
• Demonstrated leadership and management ability.
• Ability to meet department metrics, sales targets and production goals.
• Strong presentation skills and knowledge of marketing display practices.

Responsibilities

• Assist manager in reaching profit and customer service goals.
• Oversee store services and ensure customer service excellence.
• Manage staffing procedures and ensure equitable salary structures.
• Coordinates communication with branch staff.
• Works to meet branch performance standards including loss control, bank secrecy, and policy compliance.
• Oversees and assists with preparation of branch reports for manager approval.
• Attends and participates in periodic staff meetings.
• Manages branch operations when manager is absent.
• Performs other related duties as assigned.

Skills

Sales skills

Customer service skills

Problem-solving skills

Leadership skills

Communication skills

Presentation skills

Knowledge of sales practices

Education

Bachelor’s Degree in Business Studies, Administration, Management or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Job Description:

POSITION TITLE: ASSISTANT BRANCH HEAD

ORGANIZATIONAL RELATIONSHIP

IMMEDIATE SUPERIOR

Title: BRANCH MANAGER

QUALIFICATIONS:

• Bachelor’s Degree in Business Studies, Administration, Management or related field
• At least 2 years of work experience in sales or a relevant business role
• with pleasing personality
• Proficient in Word, Excel and Power Point
• Excellent customer experience and problem-solving skills
• Good in written and verbal communication skills
• Knowledge and skill of modern sales practices and procedures, equipment and standard clerical techniques that can hit their monthly sales quota.
• Leadership and management skills
• Ability to meet department metrics, sales targets and production goals
• Presentation skills and knowledge of best visual and marketing display practices
• Willing to be assigned in any of the following branches: SM North Edsa, San Jose Del Monte Bulacan, Pampanga, Bacoor Cavite and SM Santo Tomas, Batangas, Makati
• Salary: Negotiable depending on experience

DUTIES AND RESPONSIBILITIES

• Assists manager in efforts to reach profit, performance, and customer service goals.
• Oversees store services, especially customer service, to ensure excellence; contacts or assists customers and prospective customers.
• Reviews and manages staffing procedures, ensuring that staff assignments and responsibilities are reasonable, and that salary structure is equitable.
• Coordinates communication with branch staff.
• Works to meet branch performance standards including operating loss control, bank secrecy, and compliance with policies and procedures.
• Oversees and assists with the preparation of branch reports for approval by manager.
• Attends and participates in periodic staff meetings.
• Manages branch operations when manager is absent.
• Performs other related duties as assigned.

OTHERS:

• Makes sure that all correspondence (letters, purchase order, etc..) that requires the attention of the head office are properly email and original copy sent to the department head concerned at the soonest possible time.
• Follow proper rules and regulation as set by the HR (Human Resource), Accounting and Purchasing Department.
• Attending training/re-orientation when required to do so and inform person concerned when work does not permit for attending such.
• Performs other duties that maybe assigned from time to time.

Conforme: ___________________________