Assistant Branch Head

Northpoint Development Bank, Inc. (Laguna); Batangas City; On-site; PHP 600,000 - 900,000; Full time

Job summary

Northpoint Development Bank, Inc. seeks a Branch Head to oversee branch operations, sales, and collections in the Batangas area. The role requires supervisory banking experience and a strong grasp of remedial accounts, with readiness to start ASAP.

The successful candidate will assist in achieving sales targets, coordinating policy education, and managing field activities to retain customers while ensuring efficient administration. A valid driver's license is preferred for field duties.

Qualifications

• Must be willing to perform field works and have a valid driver's license.
• Experience in marketing, sales and collection within banking/financing industries.
• At least 1 year of supervisory experience in banking/financing industries is required.
• Strong understanding of remedial account process.
• Ability to start ASAP.

Responsibilities

• Assist the Branch Head in managing overall branch activities including sales, collection management, targets, policy education, and administration.
• Lead branch operations in the Branch Head's absence.
• Handle collection processes in the absence of the Business Advisor.
• Identify potential leads for products/services in the assigned territory.
• Conduct field activities to retain customers by addressing needs and resolving issues quickly.
• Implement approved sales strategies to meet company targets.
• Develop strategies to avoid overdue accounts and improve collections.
• Resolve customer questions, complaints, and concerns promptly.
• Serve as point of contact for internal transactions with Head Office in the Branch Head/Administrative Head's absence.

Skills

Field work

Driver's license

Sales & marketing

Remedial accounts

Supervisory experience

Education

College degree in Business/Finance

Job description

Northpoint Development Bank, Inc., is a part of the continuously growing businesses of the Ongtenco Family operating in diverse industries; vehicle distributorship, real estate, education, and banking. We are currently seeking for Branch Head to join our operation team.

QUALIFICATIONS:

• College Graduate, preferably Business Management/Administration, Finance, or any related course.

• With valid driver's license and willing to do field works.

• With experience in marketing, sales and collection from banking or financing Industry.

• With at least 1 year of supervisory experience in a banking or financing industry is required.

• With a strong understanding of remedial account process.

• Can start ASAP.
  

JOB RESPONSIBILITIES:

• Assists the Branch Head in managing overall activities of the branch in terms of sales and collection management, target setting, policy education, and administration.

• Assumes the Branch operations leadership in the absent of the Branch Head.

• Assumes collection process in the area in the absence of Business Advisor.

• Assists the Branch Head identifying potential leads for each product and/or service that will be offered by the company in the assigned geographical territory.

• Assists the Branch Head in conducting field-based activities to retain customers by anticipating their needs and resolving issues and complaints in a manner that is satisfying, straightforward and fast.

• Assists the Branch Head in implementing the approved sales strategies/activities to ensure that the company's sales are achieved.

• Implement Strategies to avoid overdue accounts.

• Implement Strategies formed from an analysis of remedial and recovery account to ensure collection from these accounts.

• Facilitates satisfactory and expeditious resolution of all questions, complaints and concerns raised by the customer.

• Serve as point of contact in the absence of the Branch Head/Administrative assistant for internal transactions regarding Head office