AREA MANAGER – SOUTH AREA
Samgyupsalamat is looking for an experienced and results-driven Area Manager to oversee our restaurant operations across branches in the South area.
The Area Manager will be responsible for ensuring consistent operational standards, achieving business targets, developing store leaders, and driving overall business performance across assigned branches.
KEY RESPONSIBILITIES
- Oversee the daily operations and overall performance of multiple restaurant branches within the assigned area.
- Drive achievement of sales, profitability, productivity, and other key business targets.
- Analyze branch performance, sales trends, operational results, and financial indicators to identify opportunities and areas for improvement.
- Prepare, review, and present management reports and business performance updates to support decision-making.
- Develop and implement action plans based on business and operational performance.
- Ensure branches consistently meet company standards for operations, service, food quality, cleanliness, and safety.
- Conduct regular branch visits, operational reviews, and audits to monitor compliance and performance.
- Coach, guide, and develop Restaurant Managers and Shift Managers to strengthen leadership and operational capabilities.
- Monitor manpower levels, productivity, scheduling, and other labor-related concerns across assigned branches.
- Monitor and control operational costs, including food cost, labor cost, and other branch expenses.
- Ensure proper implementation of company policies, procedures, and operational programs.
- Address customer concerns and operational issues promptly and effectively.
- Collaborate with HR, Training, Finance, Purchasing, Maintenance, and other support teams to resolve branch concerns and improve performance.
- Assist in the opening of new branches and ensure operational readiness.
- Identify business opportunities and recommend strategies to improve sales, profitability, customer experience, and operational efficiency.
QUALIFICATIONS
- Bachelor's degree in Business Administration, Hospitality Management, or a related field.
- At least 5 to 8 years of experience in restaurant or food service operations, preferably in an Area Manager or multi-branch management role.
- Strong experience in multi-branch operations and people management.
- Strong business acumen with the ability to understand business performance, financial results, and key operational metrics.
- Experienced in preparing, analyzing, and presenting management reports, business reviews, and performance reports.
- Strong knowledge of restaurant operations, sales, customer service, manpower management, and cost control.
- Proven ability to lead, coach, and develop Restaurant Managers and teams.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent communication and interpersonal skills.
- Highly organized, results-oriented, and comfortable working with data and performance metrics.
- Willing to conduct regular branch visits within the South area.
- Willing to work on weekends, holidays, and extended hours when operationally required.
- Able to work effectively in a fast-paced and highly dynamic environment.
Area Assignment: South Area
Employment Type: Full-time