Area Operations Manager (Restaurant)

AsiaPeopleSearch Inc.; Metro Manila; On-site; PHP 1,339,000 - 2,009,000; Full time

Job summary

AsiaPeopleSearch Inc. is seeking an Area Operations Manager to supervise the day-to-day operations of three restaurant branches in Metro Manila. You will drive sales, uphold service standards, develop branch teams, and ensure a consistent customer experience across all locations.

You will lead Branch Managers, manage staffing and training, monitor KPIs, and implement improvements to achieve targets. Regular collaboration with senior management is essential to optimize operations and cost control.

Qualifications

• Bachelor's degree in a related field.
• 5+ years in the F&B/restaurant industry, with 2–3 years in a supervisory/managerial role.
• Proven experience managing multiple restaurant branches or locations.
• Strong leadership, problem-solving, and communication skills.

Responsibilities

• Oversee the daily operations of 3 restaurant branches and ensure smooth and efficient store operations.
• Drive sales and profitability across all assigned branches.
• Lead, coach, and develop Branch Managers and frontline teams; ensure staffing, scheduling, and training.
• Monitor customer experience and enforce quality of food and service across locations.
• Prepare regular reports on branch performance and coordinate with senior management.

Skills

Leadership

Operations Management

Cost Control

People Management

Sales Growth

Inventory Management

Customer Experience

Education

Bachelor's degree in Business Management or related field

Job description

Job Summary

The Area Operations Manager will oversee the day-to-day operations and overall performance of three restaurant branches. The role is responsible for driving sales and profitability, maintaining operational and service standards, developing branch teams, and ensuring consistent customer experience across all locations.

Key Responsibilities

Operations Management

• Oversee the daily operations of 3 restaurant branches and ensure smooth and efficient store operations.

• Ensure consistent implementation of company policies, SOPs, food safety, sanitation, and service standards.

• Conduct regular branch visits and operational reviews to identify issues and improvement opportunities.

• Monitor branch readiness, staffing, inventory, equipment, and overall store conditions.

Sales & Business Performance

• Drive sales and profitability across all assigned branches.

• Monitor key performance indicators such as sales, transactions, average check, food cost, labor cost, wastage, and store profitability.

• Develop and implement action plans to improve branch performance and achieve business targets.

• Identify opportunities to increase sales, customer traffic, and operational efficiency.

People Management

• Lead, coach, and develop Branch Managers and restaurant teams.

• Ensure proper staffing, scheduling, training, and manpower allocation across branches.

• Conduct regular performance reviews and provide coaching to improve team productivity and service delivery.

• Build a strong service-oriented and performance-driven culture.

Customer Experience

• Ensure consistent quality of food, service, and customer experience across all branches.

• Monitor customer feedback and complaints and ensure timely resolution.

• Implement initiatives to improve customer satisfaction and retention.

Inventory & Cost Control

• Monitor food, beverage, packaging, and other inventory levels.

• Ensure proper inventory management, purchasing coordination, stock handling, and waste control.

• Work closely with Branch Managers to control operating costs and minimize losses.

Reporting & Coordination

• Prepare regular reports on branch sales, operations, manpower, and key performance indicators.

• Coordinate with senior management and other support functions on operational concerns and business initiatives.

• Recommend improvements to processes, systems, and branch operations.

Qualifications

• Bachelor's degree in Business Management, Hospitality Management, Hotel & Restaurant Management, or a related field.

• 5+ years of experience in the F&B / restaurant industry, with at least 2–3 years in a supervisory or managerial capacity.

• Proven experience managing multiple restaurant branches or locations.

• Strong understanding of restaurant operations, sales, cost control, inventory, and manpower management.

• Experience managing and developing Branch Managers and frontline teams.

• Strong leadership, problem-solving, and communication skills.

• Willing to conduct regular visits across the 3 assigned branches.