Apply Now - Chat Support - telco - Open for Newbies

Orbit Human Resource Services, Inc.

Quezon City

On-site

PHP 180,000 - 240,000

Full time

6 days ago
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Job summary

Orbit Human Resource Services, Inc. is hiring a customer support associate in the Philippines. You will respond to inquiries by phone, email, or chat, share accurate information about products, services, and policies, and help resolve issues to ensure customer satisfaction.

No experience needed — we will train you. Work on weekdays with weekends off. Required: friendly, good talker, able to use a phone or computer, Filipino citizen or eligible resident, diploma (HS/College/Vocational).

Qualifications

  • No experience required; training will be provided.
  • Work on weekdays; weekends off.
  • Filipino citizen or eligible residence status.
  • Good verbal, listening and communication skills; English preferred.

Responsibilities

  • Respond to customer inquiries via phone, email, or chat promptly and professionally.
  • Provide accurate information about products, services, and company policies.
  • Resolve customer complaints and issues efficiently, ensuring customer satisfaction.

Skills

Friendly demeanor
Communication skills
Verbal communication
Listening skills
English preferred

Education

Diploma (HS/College/Vocational)

Job description

What You Will Do:

  • Respond to customer inquiries via phone, email, or chat promptly and professionally.
  • Provide accurate information about products, services, and company policies.
  • Resolve customer complaints and issues efficiently, ensuring customer satisfaction.

No Experience Needed: (Optional)

  • We will train you!

Work Time:

  • Work on weekdays only.
  • Enjoy your weekends off.

What You Need:

  • Be friendly and good at talking.
  • Know how to use a phone or computer
  • Filipino Citizen, or hold relevant residence status
  • With diploma (HS or College or Vocational)
  • Good verbal, listening, and communication skills. Preferred language: English.
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