Tech Support Agent - Newbie - Paid Training

Talentgate Solution; Mandaluyong; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

HMO

13th Month Pay

Departmental Awards

Maternity/Paternity Leave

Paid leaves

Attendance Bonus

Job summary

Talentgate Solution in Manila is seeking a customer service associate to respond to inquiries via phone, email, or chat, providing accurate product and policy information and resolving issues to ensure satisfaction.

Applicants should be friendly, tech-savvy, and able to work onsite on a shifting schedule, with English proficiency preferred. HMO, 13th month pay, and leave benefits are among the offered perks.

Qualifications

• Be friendly and good at talking.
• Know how to use a phone or computer.
• Filipino Citizen, or hold relevant residence status.
• HS/SHS graduate with experience.
• Amendable to work onsite and on a shifting schedule.
• Good verbal, listening, and communication skills. English preferred.

Responsibilities

• Respond to customer inquiries via phone, email, or chat promptly and professionally.
• Provide accurate information about products, services, and company policies.
• Resolve customer complaints and issues efficiently, ensuring customer satisfaction.

Skills

Friendly demeanor

Communication

Tech savvy

English proficiency

Onsite & shifts

Education

HS/SHS Graduate with EXPERIENCE

Job description

Job Description

What You Will Do:

• Respond to customer inquiries via phone, email, or chat promptly and professionally.
• Provide accurate information about products, services, and company policies.
• Resolve customer complaints and issues efficiently, ensuring customer satisfaction.

Work Time:

• Work on weekdays only.
• Enjoy your weekends off.

Here’s What We Can Offer:

• HMO.
• 13th Month Pay.
• Departmental Awards
• Maternity/Paternity Leave
• Paid leaves.
• Attendance Bonus

Job Qualifications

What You Need:

• Be friendly and good at talking.
• Know how to use a phone or computer
• Filipino Citizen, or hold relevant residence status
• HS/SHS GRAD with EXPERIENCE
• Amendable to work onsite and on a shifting schedule
• Good verbal, listening, and communication skills. Preferred language: English.