Apply Now - Chat Assistant - No Calls - Without Experience

Caldwell Communications; Pasig; On-site; PHP 223,000 - 312,000; Full time

Benefits offered by this job

Pioneer accounts

Non-voice accounts available

HMO

13th Month Pay

Departmental Awards

Maternity/Paternity Leave

Paid leaves

Attendance bonus

Job summary

Caldwell Communications is hiring to handle customer inquiries via phone, email, or chat with a friendly, professional approach. You will provide clear information about products and policies and work to resolve issues to ensure satisfaction.

No prior experience is required as training is provided; flexible weekday work with weekends off could be possible. Filipino citizenship or valid residence status is needed, with a HS/college/vocational diploma.

Qualifications

• Friendly, approachable, and good at talking with customers.
• Strong listening and verbal communication abilities.
• Comfortable using a phone or computer and basic software.

Responsibilities

• Respond to customer inquiries via phone, email, or chat promptly and professionally.
• Provide accurate information about products, services, and company policies.
• Resolve customer complaints and issues efficiently, ensuring customer satisfaction.

Skills

Communication skills

Customer service

English proficiency

Education

High School Diploma or Vocational/College

Job description

• Respond to customer inquiries via phone, email, or chat promptly and professionally.
• Provide accurate information about products, services, and company policies.
• Resolve customer complaints and issues efficiently, ensuring customer satisfaction.

What You Will Do

• Respond to customer inquiries via phone, email, or chat promptly and professionally.
• Provide accurate information about products, services, and company policies.
• Resolve customer complaints and issues efficiently, ensuring customer satisfaction.

No Experience Needed: (Optional)

• We will train you!

Work Time

• Work on weekdays only.
• Enjoy your weekends off.

What You Need

• Be friendly and good at talking.
• Know how to use a phone or computer
• Filipino Citizen, or hold relevant residence status
• With diploma (HS or College or Vocational)
• Good verbal, listening, and communication skills. Preferred language: English.

Here’s What We Can Offer

• Pioneer, Non-voice, and Easy Accounts Available
• HMO.
• 13th Month Pay.
• Departmental Awards
• Maternity/Paternity Leave
• Paid leaves.
• Attendance Bonus