Call Center Agent - Telco Account - Open for freshers

Recruitify_HR; Quezon City; On-site; PHP 180,000 - 300,000; Full time

Benefits offered by this job

HMO

13th Month Pay

Departmental Awards

Maternity/Paternity Leave

Paid leaves

Attendance Bonus

Pioneer accounts

Non-voice accounts

Easy Accounts Available

Job summary

Recruitify_HR is looking for a customer support representative in the Philippines. You will respond to inquiries via phone, email, or chat, and provide accurate information about products, services, and company policies.

No experience is required—training will be provided. The position offers weekday work with weekends off, a friendly team, and opportunities for growth in a supportive environment.

Qualifications

• Be friendly and good at talking.
• Know how to use a phone or computer.
• Filipino Citizen, or hold relevant residence status.
• With diploma (HS or College or Vocational).

Responsibilities

• Respond to customer inquiries via phone, email, or chat promptly and professionally.
• Provide accurate information about products, services, and company policies.
• Resolve customer complaints and issues efficiently, ensuring customer satisfaction.

Skills

Friendly demeanor

Strong communication

Good listening skills

Education

Diploma (HS/College/Vocational)

Job description

• Respond to customer inquiries via phone, email, or chat promptly and professionally.
• Provide accurate information about products, services, and company policies.
• Resolve customer complaints and issues efficiently, ensuring customer satisfaction.

What You Will Do

• Respond to customer inquiries via phone, email, or chat promptly and professionally.
• Provide accurate information about products, services, and company policies.
• Resolve customer complaints and issues efficiently, ensuring customer satisfaction.

No Experience Needed: (Optional)

• We will train you!

Work Time

• Work on weekdays only.
• Enjoy your weekends off.

What You Need

• Be friendly and good at talking.
• Know how to use a phone or computer
• Filipino Citizen, or hold relevant residence status
• With diploma (HS or College or Vocational)
• Good verbal, listening, and communication skills. Preferred language: English.

Here’s What We Can Offer

• Pioneer, Non-voice, and Easy Accounts Available
• HMO.
• 13th Month Pay.
• Departmental Awards
• Maternity/Paternity Leave
• Paid leaves.
• Attendance Bonus