Application Support Specialist: Telematics & IT

Cartrack Asia

Makati

On-site

PHP 400,000 - 700,000

Full time

4 days ago

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Job summary

Cartrack Asia in Makati City seeks an IT Support Engineer to troubleshoot and resolve hardware, software, and networking issues. You will install and configure systems, monitor Cartrack applications, and collaborate with Global teams on IT projects.

You will document procedures, train users, and continuously update technical knowledge. A diploma or bachelor's in engineering or related field with at least 3 years' experience is required, plus strong English communication and teamwork.

Qualifications

3 years of experience in IT support or related role.
Strong written and spoken English to handle customer queries.
Willingness to work outside regular business hours as required.

Responsibilities

Troubleshoot and resolve technical issues related to hardware, software, and networking
Install and configure hardware and software applications
Monitor and maintain Cartrack application and systems to ensure their smooth functioning
Collaborate with Global teams to implement and maintain IT projects
Document technical procedures, user manuals, and FAQs
Provide technical support for any IT related matters or issue
Train users on the use of Cartrack applications and hardware
Continuously update technical knowledge and skills