APAC Senior Customer Success Lead - Remote

devsavant; Philippines; On-site; PHP 4,291,845 - 5,518,087; Full time

Job summary

Devsavant is seeking a Senior Customer Success Manager focused on the APAC region. In this remote position, you will be responsible for onboarding clients and maintaining relationships to ensure satisfaction and retention.

With over 3 years of experience in a similar role, you should excel at discussing ROI and improving processes. This is an exciting opportunity to influence client success and contribute significantly to our growing team in the APAC market.

Qualifications

• 3 years+ of experience in Customer Success or Account Management.
• Excellent written and spoken English with C1 proficiency.
• Experience with a non-APAC company, onboarding and working remotely.

Responsibilities

• Onboard new customers in the APAC region.
• Deliver excellent experiences to large clients.
• Provide Customer Success at scale using technology.

Skills

Customer Success experience

Written and spoken English - C1 proficiency

Experience in a remote onboarding role

Managing large clients

Discussing ROI effectively

Communication skills

Relationship building

Project management

Attention to detail

Inquisitive and process improvement

Job description

Devsavant is seeking a Senior Customer Success Manager focused on the APAC region. In this remote position, you will be responsible for onboarding clients and maintaining relationships to ensure satisfaction and retention.

With over 3 years of experience in a similar role, you should excel at discussing ROI and improving processes. This is an exciting opportunity to influence client success and contribute significantly to our growing team in the APAC market.