APAC Partner Success Strategist

Pax8; Manila; On-site; PHP 900,000 - 1,700,000; Full time

Job summary

Pax8 is seeking a Partner Success Manager to build and lead our Partner Success function across APAC, starting with a focus on strategic partners in the Manila area. You will influence retention and growth by delivering proactive advisory support and data-driven insights from day one.

You’ll collaborate across Sales, Support, Operations, and Vendor teams to drive seamless outcomes and effective enablement for high-value partners.

Qualifications

• Proven experience in Partner Success, Customer Success, or account management.
• Strong relationship-building with multiple stakeholders.
• Ability to solve complex problems and navigate ambiguity.
• Experience in SaaS, cloud, channel or MSP ecosystems.
• Data-driven mindset with ability to translate insights into action.
• Proactive, partner-first approach with strong communication.

Responsibilities

• Act as trusted advisor and drive satisfaction, retention, and advocacy.
• Guide partners to maximize Pax8 value via insights and enablement.
• Collaborate cross-functionally with Sales, Support, Operations, and Vendors.
• Identify risk signals early and resolve escalations.
• Support onboarding, migration, and strategic programs for high-value partners.
• Use partner health metrics to prioritize actions and inform strategy.

Skills

Partner Success

Customer Success

Account Management

SaaS/Cloud experience

Data-driven mindset

Stakeholder management

Job description

Pax8 is seeking a Partner Success Manager to build and lead our Partner Success function across APAC, starting with a focus on strategic partners in the Manila area. You will influence retention and growth by delivering proactive advisory support and data-driven insights from day one.

You’ll collaborate across Sales, Support, Operations, and Vendor teams to drive seamless outcomes and effective enablement for high-value partners.