APAC Delivery Director — GenAI & Scale Leader

OLIVER - APAC

Manila

Remote

PHP 3,500,000 - 6,500,000

Full time

10 days ago

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Job summary

OLIVER - APAC is seeking a Delivery Director to scale regional delivery across APAC markets. You will translate client strategies into actionable delivery plans, drive account transformation and governance, and embed GenAI-enabled delivery across campaigns and programs.

You will lead a Shared Services Hub to improve speed, quality, and capacity, while partnering with cross-functional teams on pitches and renewals.

Qualifications

  • 15+ years in delivery/operations leadership roles.
  • 10+ years in agency environments.
  • Extensive experience leading multi-market, multi-disciplinary delivery models.
  • Proven track record operationalising strategy into scalable delivery systems and governance.
  • Demonstrated success in account transformation / change leadership.
  • Strong client leadership: trusted operator, confident communicator, escalation management.

Responsibilities

  • Translate client vision, strategy and roadmaps into delivery plans and measurable outcomes.
  • Lead account transformation through improved ways of working, tooling, governance, and talent models.
  • Define and run a shared services hub to improve scalability and capacity access across accounts.
  • Embed GenAI into delivery workflows with governance and training for teams.
  • Lead delivery design for new opportunities including service model, tooling and ramp plans.
  • Oversee regional capacity planning, risk management and governance across engagements.

Skills

Delivery leadership
Operations leadership
GenAI governance
Multi-market delivery
Stakeholder mgmt

Job description

OLIVER - APAC is seeking a Delivery Director to scale regional delivery across APAC markets. You will translate client strategies into actionable delivery plans, drive account transformation and governance, and embed GenAI-enabled delivery across campaigns and programs.

You will lead a Shared Services Hub to improve speed, quality, and capacity, while partnering with cross-functional teams on pitches and renewals.

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