Airline Travel Reservations Specialist (Onsite)

Caldwell Communications; Philippines; On-site; PHP 264,000 - 316,000; Full time

Benefits offered by this job

Paid training from Day 1

Performance-based incentives

Career growth opportunities

Supportive work environment

Job summary

Caldwell Communications in Quezon City is hiring Call Center Agents for a Travel Account. This full-time onsite role offers training from Day 1 and opportunities to grow in travel and customer service.

You'll assist customers with travel inquiries, flight and hotel reservations, itinerary changes, and support via phone, chat, or email. English communication skills and basic computer skills are required, with shift work and onsite attendance expected.

Qualifications

• Must have good English communication skills.
• Basic computer skills required.
• Customer-focused and detail-oriented work approach.
• Willing to work onsite and on shifting schedules.

Responsibilities

• Assist customers with travel-related inquiries, flight and hotel reservations, itinerary changes, cancellations, and general customer support via phone, chat, or email.

Skills

English skills

Computer skills

Customer focus

Shift work

No experience required

Education

High School / SHS / College undergraduate / College graduate

Job description

Caldwell Communications in Quezon City is hiring Call Center Agents for a Travel Account. This full-time onsite role offers training from Day 1 and opportunities to grow in travel and customer service.

You'll assist customers with travel inquiries, flight and hotel reservations, itinerary changes, and support via phone, chat, or email. English communication skills and basic computer skills are required, with shift work and onsite attendance expected.