Travel Reservations Agent - Onsite, Paid Training, Growth

Caldwell Communications; Malabon; On-site; PHP 264,000 - 316,000; Full time

Job summary

Caldwell Communications in the Philippines is seeking a Call Center Agent for Travel Account. This onsite role places you at our Muñoz/Quezon City area, handling customer inquiries via phone, chat, or email and assisting with flight and hotel bookings.

Earn up to ₱26,000 per month with paid training from Day 1 and shifting schedules. No prior BPO experience required; strong English and customer-focused mindset are valued.

Qualifications

• No BPO/call center experience required.
• Good English communication skills.
• Basic computer skills.
• Willing to work onsite and on shifting schedules.
• Customer-focused and detail-oriented.

Responsibilities

• Assist customers with travel-related inquiries.
• Handle flight and hotel reservations, itinerary changes, cancellations, and general support via phone, chat, or email.

Skills

Good English communication skills

Basic computer skills

Customer-focused

Detail-oriented

Onsite work and shifting schedules

Education

High School / Senior High / College Undergraduate / College Graduate

Job description

Caldwell Communications in the Philippines is seeking a Call Center Agent for Travel Account. This onsite role places you at our Muñoz/Quezon City area, handling customer inquiries via phone, chat, or email and assisting with flight and hotel bookings.

Earn up to ₱26,000 per month with paid training from Day 1 and shifting schedules. No prior BPO experience required; strong English and customer-focused mindset are valued.