Travel Account Support Specialist - Onsite Training

Caldwell Communications; Caloocan; On-site; PHP 264,000 - 316,000; Full time

Benefits offered by this job

Paid training from Day 1

Performance-based incentives

Career growth opportunities

Supportive work environment

Job summary

Caldwell Communications is hiring Call Center Agents for a Travel Account in Quezon City. This onsite role offers up to ₱26,000 per month with full-time hours and paid training from Day 1. You will assist customers with travel inquiries, reservations, and itinerary changes via phone, chat, or email.

No prior BPO experience is required; candidates with high school or college backgrounds and good English skills are encouraged to apply. Shifting schedules and onsite work are included.

Qualifications

• No BPO/call center experience required
• Education levels include High School, Senior High or College ( Undergraduate / Graduate )
• Good English communication skills
• Basic computer skills
• Customer-focused and detail-oriented
• Willing to work onsite and on shifting schedules

Responsibilities

• Assist customers with travel-related inquiries via phone, chat, or email
• Handle flight and hotel reservations and itinerary changes
• Process cancellations and general inquiries efficiently
• Provide courteous, professional support to clients

Skills

English communication

Basic computer skills

Customer-focused

Detail-oriented

Education

High School / College (any level)

Job description

Caldwell Communications is hiring Call Center Agents for a Travel Account in Quezon City. This onsite role offers up to ₱26,000 per month with full-time hours and paid training from Day 1. You will assist customers with travel inquiries, reservations, and itinerary changes via phone, chat, or email.

No prior BPO experience is required; candidates with high school or college backgrounds and good English skills are encouraged to apply. Shifting schedules and onsite work are included.