Airline Reservations & Customer Service Representative

The Hird Corp.; Cebu City; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Competitive salary and incentives

Paid training

Career growth opportunities

HMO and other benefits from Day 1

Job summary

A customer service company in Cebu City is seeking individuals for an exciting role assisting customers with flight bookings and related inquiries. Candidates should be either college graduates or senior high school graduates with some experience in customer service. This role offers competitive salary, paid training, and opportunities for career growth. Flexibility to work on shifting schedules and strong communication skills in English are essential.

Qualifications

• College graduate (with or without BPO experience).
• Senior High School graduate or completed at least 2 years in college with 6 months BPO/customer service experience.
• Willing to work on shifting schedules, weekends, and holidays.
• Willing to work on shifting schedules, weekends, and holidays
• Amenable to work on-site in IT Park, Cebu City

Responsibilities

• Assist customers with flight bookings, cancellations, and rebooking.
• Provide information on flight schedules, baggage policies, and travel requirements.
• Handle customer inquiries and resolve concerns in a timely and professional manner.
• Ensure excellent customer experience in every interaction

Skills

Good communication skills in English

Communication

Education

College graduate or Senior High School graduate with customer service experience

Senior High School graduate or 2 years college

Job description

Job Responsibilities:

• Assist customers with flight bookings, cancellations, and rebooking
• Provide information on flight schedules, baggage policies, and travel requirements
• Handle customer inquiries and resolve concerns in a timely and professional manner
• Ensure excellent customer experience in every interaction

Qualifications:

• College graduate (with or without BPO experience)
• Senior High School graduate or completed at least 2 years in college with 6 months BPO/customer service experience
• Good communication skills in English
• Willing to work on shifting schedules, weekends, and holidays
• Amenable to work on-site in IT Park, Cebu City

Why Join Us?

• Competitive salary and incentives
• Paid training
• Career growth opportunities
• HMO and other benefits from Day 1