Customer Service Representative

Bravissimo Resourcing Inc.; Quezon City; On-site; PHP 167,000 - 234,000; Full time

Benefits offered by this job

Night Differential

HMO on Day 1

30K Signing bonus

Job summary

A staffing solutions company in Cebu City is seeking a Customer Service Associate to provide customer service support. Candidates with excellent English communication skills are encouraged to apply. The role requires flexibility regarding work schedules, and benefits include a night differential and HMO effective on Day 1, along with a signing bonus. Ideal for both college graduates and those with significant BPO experience.

Qualifications

• Open to college graduates with or without BPO experience.
• Open to high school, senior high school graduates or college undergraduates with at least 2.5 years of BPO experience.
• Open to college graduates with at least 6 months of BPO experience.
• Also open to high school, senior high school graduates or college undergraduates with at least 2.5 years of BPO experience.
• Amenable to work on shifting schedule and during holidays if needed.
• Willing to work in Cebu City, Cebu.

Responsibilities

• Provide customer service support according to service level requirements.
• Ensure call quality and quantitative standards are observed.
• Resolve customer care needs in a timely fashion.

Skills

Excellent English Communication Skills

BPO experience

Flexible schedule

Education

College graduate

High school graduate

College undergraduate

Job description

Customer Service Associate (Onsite)

BRISolutions Human Resource Services | Full-time | Cebu City

Primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

Qualifications

• Excellent English Communication Skills
• Open to college graduates with or without BPO experience
• Open to college graduates with at least 6 months of BPO experience
• Also open to high school, senior high school graduates or college undergraduates with at least 2.5 years of BPO experience
• Amenable to work on shifting schedule and during holidays if needed
• Willing to work in Cebu City, Cebu.

Benefits

• Night Differential
• HMO on Day 1
• 30K Signing bonus*