Airline Customer Associate

The Hird Corp.; Cebu City; On-site; PHP 279,000 - 334,800; Full time

Benefits offered by this job

Competitive salary + incentives

HMO coverage

Paid training

Career growth opportunities

Supportive and dynamic work environment

Job summary

A leading travel support company is seeking customer service representatives to provide assistance through calls, chat, or email, ensuring a smooth travel experience for clients. Applicants should be college graduates or at least 2nd year college undergraduates with BPO experience and strong English communication skills. This role is based onsite in Cebu City and offers a competitive salary, HMO coverage, and opportunities for career growth.

Qualifications

• College Graduate (with or without experience).
• At least 2nd year College Undergraduate (4 semesters completed).
• Has at least 6 months of BPO experience.

Responsibilities

• Provide customer assistance through calls, chat, or email.
• Ensure a smooth and positive travel experience for clients.

Skills

Strong English communication skills

Education

College Graduate

At least 2nd year College Undergraduate

Job description

Overview

Work Location: IT Park, Lahug, Cebu City (Onsite)

Take your career to new heights! Join our team and assist customers with travel-related inquiries, bookings, flight changes, and general airline support while delivering excellent customer service.

Role Overview

Provide customer assistance through calls, chat, or email while ensuring a smooth and positive travel experience for clients.

Qualifications

• College Graduate (with or without experience)
• At least 2nd year College Undergraduate (4 semesters completed)
• has at least 6 months of BPO experience
• Strong English communication skills
• Willing to work onsite and shifting schedules

What We Offer

• Competitive salary + incentives
• HMO coverage
• Paid training
• Career growth opportunities
• Supportive and dynamic work environment