Airline Service Representatives (Freshers)

The Hird Corp.; Cebu City; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Commission

Performance Bonus

Holiday Gifts

Incentives

Health Maintenance Organization (HMO)

Job summary

A leading BPO firm in Cebu City is looking for Airline Service Representatives. This is an excellent opportunity for fresh graduates or students with a passion for customer service. Responsibilities include managing customer inquiries, assisting with flight bookings, and ensuring client satisfaction. Candidates should possess good to excellent English communication skills and be willing to work on-site. The position offers a full-time contract with various recognition and rewards. Apply now to join this dynamic team.

Qualifications

• Good to Excellent English communication skills are essential.
• Fresh graduates are welcome to apply without work experience.
• Willingness to work on-site is a must.
• Willing to work on-site.

Responsibilities

• Handle inbound and outbound customer inquiries related to airline services.
• Assist customers with flight bookings, rebooking, cancellations, and refunds.
• Provide accurate information on flight schedules, fares, and policies.
• Resolve customer concerns and complaints in a professional manner.
• Ensure high-quality customer experience and satisfaction.
• Follow company policies, procedures, and service standards.

Skills

Good to Excellent English communication skills

Problem Solving

People Skills

Interpersonal Skills

Call center

Education

Senior High School Graduate or at least 2 years in college

Job description

Airline Service Representatives (Freshers)

The Hird Corp.

Negotiable

On-site - Cebu Fresh Graduate/Student High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Commission, Performance Bonus, Holiday Gifts, Incentives

Insurance Health & Wellness

HMO

We are currently looking for Airline Service Representatives to join our team and support our esteemed international airline client. This is a great opportunity for individuals who are passionate about customer service and want to grow in the BPO industry.

Key Responsibilities

• Handle inbound and outbound customer inquiries related to airline services
• Assist customers with flight bookings, rebooking, cancellations, and refunds
• Provide accurate information on flight schedules, fares, and policies
• Resolve customer concerns and complaints in a professional and timely manner
• Ensure high-quality customer experience and satisfaction
• Follow company policies, procedures, and service standards

Qualifications:

• Senior High School Graduate or at least 2 years in college (with TOR)
• No work experience required (Fresh graduates are welcome to apply)
• Good to Excellent English communication skills
• Willing to work on-site

English Language Customer Service Problem Solving People Skills Call Centre Interpersonal Skills