Airline Reservation Specialist | No BPO Experience Needed - Paid Training

Telesys BPO; Makati; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Competitive salary with incentives

Paid vacation and sick leave

Career development opportunities

Wellness programs

Employee discounts

Job Training

Maternity & Paternity Leave

Sick Leave

Vacation Leave

Job summary

A leading BPO company is looking for an Airline Reservation Specialist in Makati. This on-site role does not require prior BPO experience and offers paid training. Successful candidates will handle customer inquiries and concerns, delivering outstanding service. High school graduates are encouraged to apply, with opportunities for career development and performance bonuses included. The position requires strong communication skills and the ability to work in a fast-paced environment.

Qualifications

• High School graduate; college level or degree is an advantage.
• Strong written and verbal communication skills.
• Able to handle a fast-paced call environment.
• Ability to work in a fast-paced, high-volume call environment.
• Customer service experience is a plus (training provided).
• Amenable to shifting schedules, including nights, weekends and holidays.

Responsibilities

• Serve as the first point of contact for customer inquiries.
• Resolve customer concerns efficiently.
• Deliver exceptional service in every interaction.

Skills

Strong communication skills

Customer service experience

Education

High School graduate or college degree

College degree advantageous

Job description

Airline Reservation Specialist | No BPO Experience Needed - Paid Training

On-site - Makati. No BPO experience required. Full-time. High school graduate or college degree is an advantage.

Job Description

We’re looking for dedicated and customer-focused individuals to join our team. In this role, you'll serve as the first point of contact for our customers—handling inquiries, resolving concerns, and delivering top-tier service with every interaction.

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Company Equipment, Open Workspace

Professional Development

• Job Training
• Maternity & Paternity Leave, Sick Leave, Vacation Leave

Onsite Interview | 1-Day Hiring Process | Same-Day Job Offer

Position: Airline Support Agent

Job Type: Full-Time | Shifting Schedule

Location: Within Metro Manila

Requirements

• High School graduate (college level or degree is an advantage)
• Strong communication skills—both written and verbal
• Open to applicants with or without BPO experience
• Ability to work in a fast-paced, high-volume call environment
• Customer service experience is a plus (training provided)
• Amenable to work shifting schedules, including nights, weekends, and holidays

What We Offer

• Competitive salary with performance-based incentives
• Paid vacation and sick leave
• Opportunities for promotion and career development
• Wellness programs and exclusive employee discounts
• A diverse, inclusive, and supportive workplace

Ready to Start?

Apply today and become part of a company that values customers