Airline Customer Service Specialist – Night Shift (Onsite)

Stark Asia Solutions, Inc.; Philippines; On-site; PHP 274,000 - 328,000; Full time

Benefits offered by this job

HMO on Day 1

Paid training

20% Night differential

Competitive incentives

Job summary

Stark Asia Solutions, Inc. is hiring for a customer-focused role onsite in the Philippines.

The position involves serving as the first contact for customer inquiries, resolving issues with empathy, providing basic technical support when needed, maintaining accurate records, and coordinating with internal teams for a seamless experience. Qualified candidates have at least 6 months of BPO experience, above-average English communication, and possess a TOR or a Diploma.

Qualifications

• At least 6 months BPO experience.
• Above-average English communication skills.
• Must have TOR or Diploma.

Responsibilities

• Serve as the first point of contact for customer inquiries.
• Resolve concerns with professionalism and empathy.
• Provide basic technical support when needed.
• Maintain accurate customer records.
• Coordinate with internal teams to ensure a smooth customer experience.

Skills

Customer service

English communication

Empathy

Education

TOR or Diploma

Job description

Stark Asia Solutions, Inc. is hiring for a customer-focused role onsite in the Philippines.

The position involves serving as the first contact for customer inquiries, resolving issues with empathy, providing basic technical support when needed, maintaining accurate records, and coordinating with internal teams for a seamless experience. Qualified candidates have at least 6 months of BPO experience, above-average English communication, and possess a TOR or a Diploma.