Airline Specialists / Customer Service Representatives

Stark Asia Solutions, Inc.; Philippines; On-site; PHP 274,000 - 328,000; Full time

Benefits offered by this job

HMO on Day 1

Paid training

20% Night differential

Competitive incentives

Job summary

Stark Asia Solutions, Inc. is hiring for a customer-focused role onsite in the Philippines.

The position involves serving as the first contact for customer inquiries, resolving issues with empathy, providing basic technical support when needed, maintaining accurate records, and coordinating with internal teams for a seamless experience. Qualified candidates have at least 6 months of BPO experience, above-average English communication, and possess a TOR or a Diploma.

Qualifications

• At least 6 months BPO experience.
• Above-average English communication skills.
• Must have TOR or Diploma.

Responsibilities

• Serve as the first point of contact for customer inquiries.
• Resolve concerns with professionalism and empathy.
• Provide basic technical support when needed.
• Maintain accurate customer records.
• Coordinate with internal teams to ensure a smooth customer experience.

Skills

Customer service

English communication

Empathy

Education

TOR or Diploma

Job description

We are looking for driven and customer-focused individuals to join our growing team! If you have a passion for helping people and want to build a stable career in the BPO industry, this opportunity is for you.

What You’ll Do:

• Serve as the first point of contact for customer inquiries
• Resolve concerns with professionalism and empathy
• Provide basic technical support when needed
• Maintain accurate customer records
• Coordinate with internal teams to ensure a smooth customer experience

Work Details:

• Work Setup: 100% Onsite
• Schedule: Night Shift / Shifting (24/7)
• Start Date: ASAP (Urgent Hiring)

Compensation & Benefits:

• Salary: Up to Php 27,000 (based on experience & qualifications)
• Competitive incentives
• 20% Night Differential
• HMO on Day 1
• Paid training

Qualifications:

• With at least 6 months BPO experience
• Above-average English communication skills
• Must have TOR or Diploma