Air and Ocean Import Specialist

Lean Solutions Group; Makati; On-site; PHP 420,000 - 620,000; Full time

Job summary

Lean Solutions Group (LSG) invites you to join as an Air Import Logistics Specialist. You will drive high-volume, task-based air import processes, ensuring shipments arrive on time, accurate, and compliant. If you enjoy fast-paced logistics and problem-solving, this is a strong opportunity.

Join a global team and grow your career while coordinating with multiple departments to optimize end-to-end shipment execution and maintain SLA adherence.

Qualifications

• Education: High School Diploma or equivalent. Associate’s or Bachelor’s degree in Supply Chain, Logistics, or Business is a plus.
• Experience: 1–3 years in freight forwarding, international logistics, air import/export, or supply chain operations.
• Logistics Knowledge: Understanding of air import workflows, MAWB/HAWB docs, and flight tracking systems.
• Core Competencies: Attention to detail, strong time-management, multitasking under tight deadlines.
• Tech Literacy: Proficiency in MS Office and quick learning for logistics software.

Responsibilities

• Manage Shipment Operations: Execute daily air import tasks accurately and efficiently per SOPs.
• Track & Update Milestones: Maintain real-time shipment data including ETAs/ETDs, flight schedules, and status in TMS.
• Stakeholder Communication: Prepare Arrival Notices and AWB docs to clients within SLAs, report delays or exceptions.
• Coordinate Payments & Customs: Validate charges, process payments, and track shipments undergoing customs examinations or TSA holds.
• Cross-Functional Collaboration: Work with Customer Service, Accounting, Compliance, Air Cargo Ops, and ground transport teams for end-to-end execution.
• Continuous Learning: Cross-train across air import functions and learn new processes.

Skills

Attention to detail

Time management

Multitask

Cross-functional collaboration

Problem solving

Education

High School Diploma or equivalent

Associate’s or Bachelor’s degree in Supply Chain, Logistics, or Business is a plus

Tools

MS Office

Job description

Join Our Team at Lean Solutions Group (LSG)!

Lean Solutions Group (LSG) is a next-generation solutions provider combining AI-driven automation, industry expertise, and tech-powered talent. Built in the demanding Supply Chain sector, our model now supports 600+ clients across multiple industries, powered by 10,000+ employees in five countries. We help businesses achieve immediate efficiency, long-term resilience, and scalable growth by integrating intelligent technology, optimized processes, and high-performance teams.

At LSG, we believe in your talent and your potential. Join a multicultural, people-first environment where you can grow, sharpen your skills, and unlock new career opportunities. Here, every day brings fresh challenges, collaboration, and purpose.

Our Mission:

Transform business challenges into lasting success through purpose-built teams, technology, and expertise.

Our Vision:

A world where people, empowered by technology, turn any challenge into a catalyst for growth.

Role Overview:

As an Air Import Logistics Specialist, you will be at the heart of our international supply chain operations. You will manage task-based, high-volume air import processes to ensure shipments arrive accurately, on time, and fully compliant. If you thrive in a fast-paced environment, love problem-solving, and have a keen eye for detail, this is the perfect opportunity to scale your career in logistics.

What You Will Do

• Manage Shipment Operations: Execute daily air import tasks accurately and efficiently in accordance with Standard Operating Procedures (SOPs).
• Track & Update Milestones: Maintain real-time shipment data, including ETAs, ETDs, flight schedules, and status changes in our Transportation Management System (TMS).
• Stakeholder Communication: Prepare and distribute Arrival Notices and Air Waybill (AWB) documentation to clients within strict Service Level Agreements (SLAs), proactively reporting any delays or operational exceptions.
• Coordinate Payments & Customs: Validate airline/carrier freight charges, process payment requirements, and track shipments undergoing customs examinations, TSA clearances, or airline storage/demurrage holds.
• Cross-Functional Collaboration: Work closely with Customer Service, Accounting, Compliance, Air Cargo Operations, and ground transport teams to ensure seamless end-to-end shipment execution.
• Continuous Learning: Expand your impact by cross-training across multiple air import functions and mastering new operational processes.

What You Bring (Required)

• Education: High School Diploma or equivalent (Associate’s or Bachelor’s degree in Supply Chain, Logistics, or Business is a plus).
• Experience: 1–3 years in freight forwarding, international logistics, air import/export, or supply chain operations.
• Logistics Knowledge: Solid understanding of air import workflows, international freight documentation (MAWB, HAWB), and flight tracking systems.
• Core Competencies: Exceptional attention to detail, strong time-management skills, and the ability to multitask effectively under tight deadlines.
• Tech Literacy: Proficiency in MS Office (Excel, Outlook, Word) and a fast learning curve for new logistics software.

Nice-to-Haves

• Direct experience working in an air freight forwarding environment.
• Hands-on experience with CargoWise or similar Transportation Management Systems (TMS).
• Background managing Arrival Notices, air carrier payment processing, customs holds, TSA regulations, or airport transfer logistics.

Join the Lean Solutions Group! Innovate, grow your career, and make a real impact with a fast-paced, collaborative global team.