Air Freight Import/Export

Lean Solutions Group; Makati; On-site; PHP 480,000 - 720,000; Full time

Job summary

Lean Solutions Group in Manila is seeking an Air Freight Import Specialist to manage end-to-end import operations, customs clearance, and global forwarding logistics, coordinating with airlines and agents to ensure timely transit from origin to destination.

You will maintain real-time shipment records, provide proactive updates to clients, and support export flows as needed, contributing to efficiency and compliant operations in a dynamic, multicultural environment.

Qualifications

• Experience in air freight forwarding with hands-on import operations.
• Strong organizational skills and attention to time-sensitive cargo and documentation.
• Excellent written and verbal English for international liaison.

Responsibilities

• Manage air import shipments: booking, MAWB/HAWB, documents, and tracking.
• Coordinate with airlines, handlers, and overseas agents to secure space.
• Review invoices, packing lists, and documents for customs compliance.
• Coordinate customs clearance with brokers and authorities.
• Process pre-alerts, arrival notices, and delivery orders.
• Maintain logs and shipment tracking in real time.
• Provide proactive customer updates and resolve transit issues.
• Support air export and cross-functional logistics when needed.

Skills

Air import operations

Air export operations

Organization & detail orientation

English communication

Logistics software & TMS

MS Office

Tools

TMS platforms

Microsoft Office

Job description

Join Our Team at Lean Solutions Group (LSG)!

Lean Solutions Group (LSG) is a next-generation solutions provider combining AI-driven automation, industry expertise, and tech-powered talent. Built in the demanding Supply Chain sector, our model now supports 600+ clients across multiple industries, powered by 10,000+ employees in five countries. We help businesses achieve immediate efficiency, long-term resilience, and scalable growth by integrating intelligent technology, optimized processes, and high-performance teams.

At LSG, we believe in your talent and your potential. Join a multicultural, people-first environment where you can grow, sharpen your skills, and unlock new career opportunities. Here, every day brings fresh challenges, collaboration, and purpose.

Our Mission: Transform business challenges into lasting success through purpose-built teams, technology, and expertise.

Our Vision: A world where people, empowered by technology, turn any challenge into a catalyst for growth.

Position Description

The Air Freight Import Specialist coordinates and manages the end-to-end execution of air freight shipments, with a primary focus on import operations, customs clearance, and global forwarding logistics. This role serves as the central point of contact for air cargo movements, coordinating closely with airlines, overseas agents, trucking providers, and customers to ensure smooth, compliant, and timely freight transit from origin to final destination.

Functions

• Manage the complete lifecycle of air import shipments, including flight booking, master/house airway bill (MAWB/HAWB) issuance, documentation review, and cargo tracking.
• Coordinate with airlines, ground handlers, and overseas agents to secure space allocations, monitor flight status, and expedite cargo arrivals.
• Review and verify commercial invoices, packing lists, and shipping documents to ensure full compliance with customs regulations and import requirements.
• Coordinate customs clearance processes with brokers and government agencies to prevent clearance delays or storage penalties.
• Handle pre-alerts, arrival notices, and delivery orders, ensuring prompt dispatch and final delivery scheduling.
• Maintain accurate operational logs, milestone trackers, and shipment management systems in real time.
• Provide proactive customer service and status updates, resolving transit exceptions or delays swiftly.
• Support air export operations and cross-functional logistics workflows as business needs require.

Qualifications and Requirements

• Proven professional experience in air freight forwarding, specifically with hands-on expertise in Air Import operations (Air Export experience is strongly preferred).
• Exceptional organizational skills and high attention to detail to manage time-sensitive cargo and documentation queues.
• Excellent written and verbal English communication skills for effective international liaison with agents and clients.
• Proficiency in logistics software, enterprise TMS platforms, and Microsoft Office applications.