AI-Powered Product Training Specialist

IONOS; Cebu City; On-site; PHP 350,000 - 550,000; Full time

Job summary

IONOS is hiring a Product Training Specialist to design, update, and maintain training modules and SOPs. You will conduct AI-centered virtual and classroom sessions, translating complex product features into accessible content for new hires and internal teams.

This role requires collaboration with cross-functional teams, ongoing needs assessment, and performance analysis to improve training effectiveness and product knowledge retention.

Qualifications

• Curriculum design and development of product training modules and SOPs.
• Experience creating engaging AI-assisted learning content and formats.
• Ability to translate complex product features into accessible training materials.
• Experience conducting virtual and in-person training sessions.

Responsibilities

• Design, update, and maintain comprehensive product training modules, user guides, SOPs, and interactive learning materials with AI-enhanced formats.
• Conduct AI-centered virtual and classroom training for new hires and internal teams.

Skills

Curriculum design

Training delivery

Cross-functional collaboration

AI-powered learning

Job description

IONOS is hiring a Product Training Specialist to design, update, and maintain training modules and SOPs. You will conduct AI-centered virtual and classroom sessions, translating complex product features into accessible content for new hires and internal teams.

This role requires collaboration with cross-functional teams, ongoing needs assessment, and performance analysis to improve training effectiveness and product knowledge retention.