AI-Driven Product Training Specialist

1&1 IONOS SE; Cebu City; On-site; PHP 320,000 - 460,000; Full time

Job summary

1&1 IONOS SE in the Philippines is seeking Product Training Specialists to design, develop, and maintain comprehensive product training materials. You will lead AI-enhanced training sessions for new hires and internal teams, translating complex features into accessible content.

Collaborate with cross-functional teams to ensure training aligns with product updates and business goals. The role emphasizes evaluating skill gaps, refining learning programs, and driving consistent improvement across

Qualifications

• At least 6 months tenure in the company.

Responsibilities

• Curriculum & Material Development: Design, update, and maintain training modules, user guides, SOPs, and interactive learning materials; incorporate AI to improve speed, relevance, and delivery formats.
• Training Facilitation: Conduct AI-centered virtual and classroom training sessions for new hires and internal teams.
• Product Expertise: Translate complex technical features into accessible, high-impact training content in collaboration with cross-functional teams.
• Needs & Performance Analysis: Assess skill gaps through assessments, surveys, and metrics to refine training effectiveness and product knowledge retention.

Job description

1&1 IONOS SE in the Philippines is seeking Product Training Specialists to design, develop, and maintain comprehensive product training materials. You will lead AI-enhanced training sessions for new hires and internal teams, translating complex features into accessible content.

Collaborate with cross-functional teams to ensure training aligns with product updates and business goals. The role emphasizes evaluating skill gaps, refining learning programs, and driving consistent improvement across