AI-Driven Product Training Specialist

IONOS Group; Cebu City; On-site; PHP 360,000 - 480,000; Full time

Job summary

IONOS Group in Cebu City is seeking a Product Training Specialist to design and evolve training content that makes complex product features easy to learn. You will own curriculum development, creation of user guides, SOPs, and interactive materials, using AI to speed delivery and relevance.

You will lead AI-centered training sessions for new hires and internal teams, collaborate with product, engineering, and support to translate technical detail into practical instruction, and measure outcomes

Qualifications

• Experience designing and updating training modules and SOPs.
• Ability to run AI-centered virtual and in-person sessions.
• Ability to simplify complex technical features for learners.
• Experience assessing learning needs and measuring outcomes.

Responsibilities

• Design, update, and maintain training modules, guides, SOPs.
• Conduct AI-centered virtual and classroom training for new hires and internal teams.
• Translate complex features into accessible training content.
• Assess skill gaps and refine training effectiveness using metrics.

Skills

Curriculum design

Training facilitation

Technical product knowledge

AI-driven learning

Cross-functional collaboration

Tools

AI learning platforms

Job description

IONOS Group in Cebu City is seeking a Product Training Specialist to design and evolve training content that makes complex product features easy to learn. You will own curriculum development, creation of user guides, SOPs, and interactive materials, using AI to speed delivery and relevance.

You will lead AI-centered training sessions for new hires and internal teams, collaborate with product, engineering, and support to translate technical detail into practical instruction, and measure outcomes