Technical Support & Sales Specialist

IONOS (Philippines) Inc.; Cebu City; On-site; PHP 279,000 - 502,000; Full time

Benefits offered by this job

Healthcare and Life Insurance on day 1

Generous paid time off

Unlimited commissions

Job summary

IONOS Philippines, Inc. is seeking a Technical Support Representative to troubleshoot and assist customers, helping creators and local businesses online.

The role emphasizes sales support, customer service skills, and the ability to stay calm under pressure while meeting targets. Healthcare and day‑1 insurance are included, with competitive pay and bonuses. Training and development are provided, along with opportunities for growth in a multinational team.

Qualifications

• At least 2nd year college level or graduate of any 2-year course
• At least 6 months sales/customer service experience
• Knowledge in Website Development, Webhosting and Wordpress is an advantage
• Content Management System is an advantage
• Basic email knowledge and troubleshooting is an advantage
• Excellent English communication skills
• Ability to remain calm and professional in all circumstances
• Highly motivated and target driven
• Willing to work on shifting schedules
• Solutions-oriented

Skills

Excellent English communication

Sales/customer service

Troubleshooting

Target driven

Calm under pressure

Motivated

Education

2-year college or above

Tools

WordPress

Content Management System (CMS)

Job description

IONOS Philippines, Inc. is seeking a Technical Support Representative to troubleshoot and assist customers, helping creators and local businesses online.

The role emphasizes sales support, customer service skills, and the ability to stay calm under pressure while meeting targets. Healthcare and day‑1 insurance are included, with competitive pay and bonuses. Training and development are provided, along with opportunities for growth in a multinational team.