After Sales Planning Senior Staff

Mitsubishi Motors Philippines Corporation; Santa Rosa; On-site; PHP 480,000 - 720,000; Full time

Job summary

Mitsubishi Motors Philippines Corporation in Laguna is seeking an Aftersales Marketing professional to develop and execute activities aligned with business objectives to improve customer retention and boost Parts and Accessories sales. The role supports planning of seminars and promotional briefings with suppliers and the Network Training Department.

You will monitor dealer implementation of campaigns, coordinate participation in MMPC events and product launches, manage promotional materials and

Responsibilities

• Develop and execute aftersales marketing activities aligned with business objectives.
• Support planning of aftersales management seminars and promotional briefings with suppliers and Network Training.
• Monitor dealer implementation of aftersales promotions to ensure MMPC standards.
• Coordinate aftersales participation in MMPC events and product launches.
• Prepare and manage distribution of campaign materials.
• Monitor approved advertising budgets and document expenses.
• Foster a performance-driven, customer-oriented Aftersales culture.
• Perform safety duties and adhere to Safety Manual.
• Perform other tasks as assigned.

Job description

• Develop and execute aftersales marketing activities and programs aligned with business objectives to improve Customer Retention Rate and increase Parts and Accessories (P&A) Sales.
• Support the planning and coordination of aftersales management seminars, product knowledge sessions, and promotional briefings in collaboration with suppliers and the Network Training Department.
• Monitor and evaluate dealer implementation of aftersales promotional campaigns and merchandising activities to ensure compliance with MMPC standards and guidelines.
• Coordinate aftersales participation in MMPC events, including motor shows, product launches, and other customer engagement activities.
• Prepare, coordinate, and manage the distribution of promotional materials and campaign collaterals to support dealer activities.
• Monitor the utilization of approved advertising and promotional budgets and ensure proper documentation of expenses.
• Foster a performance-driven and customer-oriented work culture among Aftersales department members.
• Perform safety duties and responsibilities, and complies with all the safety standards indicated in the Safety Manual.
• Perform other tasks that may be assigned from time to time.